Nick P.

I've purchased several items from accessories4less and have been thrilled but have never needed to engage them for anything. Ordered a speaker at 10am and attempted to cancel order within a couple of hours. Was told item already shipped and they couldn't cancel it. Employee was rude, arrogant, and condescending. Showed a complete lack of appreciation for the business. Requested to speak with a member of management... turns out the arrogant condescending a$$hole, Mark, is the owner. Take your business to Safe and Sound where it is valued!

Take your business to Reverb! They appreciate your business, are professional, well run, and competent. Unfortunately I am far from able to say the same for Audiogon. They charge for listings prior to actually listing the item where as every competitor charges upon sale of the item likely due to the fact that they have hands down the lowest sales conversion rate of any site that I have utilized. Their Sales Manager attempted to insist that an 18% conversion rate for aggressively priced listings was "pretty good". I attempted to terminate my account by utilizing their support system and requested both my account with Audiogon as well as my account for their valuation tool. I was emailed by Tammy Holt attempting to convince me not to cancel the account. I received a charge a couple a weeks later for the subscription and emailed back requesting a refund and explaining the situation. The following is the rude, humorous, and unprofessional series of communication I received. Tammy herself is a whim I was again corresponding with and was initially told she never received the request. After pointing out that she could scroll to the bottom of the email chain and see her email, then it became due to the fact that I supposedly didn't request the valuation tool be canceled. All the while she attempted to suggest that it was my fault and they would not be refunding it. I requested contact information for a manager multiple times and was denied. I sent a message to Lindsey Karlson, the COO, via LinkedIn and requested the contact information for one of their managers that I could discuss th matter and with. The response I received was: " Hi Nick, thank you for your note, but I don't handle anything in this area, working with our support team is your best bet. I'm sure Tammy has or will consult her manager on whatever your issue may be that is still unresolved. Thank you.". Ultimately I've gotten a refund by initiating a charge back since they were unwilling to resolve a $10 mistake on their part. This organization apparently is of the belief that their customers need them as opposed to other way around. Take you business to Reverb where your business is will be valued. Maybe Audiogon will someday realize their customers are the reason they can open the doors and begin to treat them as such.

Ive seen $0.25 Lemonade Stands that were more operationally sound and better run. I work within the financial industry and opened an account to utilize the 90 day same as cash for holiday shopping. This company is unethical and manipulative in any way that they believe they can benefit financially. I have multiple recorded conversations of them attempting to breach contract due to a price change in the requested item prior to them aquiring it. Their contract states that the inventory acquisition takes place at the time the contract is drafted. They have admitted that they do not do so until the contract is executed, which is exactly why they would want to "cancel the order and have me place a new order". They stated they would not honor the terms of the original contract when the new order was placed. Ultimately they did reinstate my order at the price originally contracted but only after I requested to speak with management. My personal opinion is that they will be bankrupt in 18 months or less so while I certainly do not condone the practice, I imagine they will likely have a significant number of customers purchasing items with the hopes of that occurring. Also consider taking your contract to a local attorney, as my personal belief is that if taken to court, this will be deemed not to be a lease by definition and will be determined to be userous, which in some states results in the consumer being refunded all funds paid and keeping the item free of charge. The company nearly had to cease operations last year because their financial institution was requiring a significant injection of capital if they were to continue supporting the organization. Steer clear of this ethically bankrupt organization, as it is clear they attempt to prey on a demographic of poor and low middle class Americans that are financially struggling to make ends meet.