Nick M.

I ordered a dirt bike wheel and tire recently. Never received any tracking or email of shipment but no big deal. Arrived pretty quick. But the tire was flat. So i put air in it, to find out the tube had a hole. I contacted the company for a refund or exchange or even a discount so i could buy another tube and swap it out. No help at all! They take forever to answer you. I stated multiple times i just wanted to return the item because I was fed up. I stated i needed a shipping label and a address to send it back. Was happy to just do an exchange. I know it wasn't their fault it was flat things happen in transport. BUT I WAS IGNORED. Only answers back where did you check the valve? And we can contact the distributor for a new tube. Its been almost a month. Still have no shipping label or a refund, or even a new tube to swap it out. I had to buy the parts I needed to fix a "brand new" wheel myself. I spent over a 100bucks with this company not like its a $5.00 part here. Hope this helps someone in the future because I'm a very easy going person. This company does you wrong.