Beatrice on the phone was a great advocate for my issues. I didn't realize I had to cancel my subscription after a 14-day free trial, and she totally understood. She got me a full refund of $24.99 and opened up different avenues through which I could continue with the company. She did not make it difficult to cancel my subscription or get refunded. She genuinely wanted to help me out! Thanks, Beatrice!
Hello, Nick:
Thank you for sharing your experience with Beatrice. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.