It is horrible experience. Time Wasted and Energy Wasted.
When they reply to you by email, all you can get is "I am really sorry for the late response. We are currently receiving a large volume of emails and we apologized for not being able to get back to you right away".
Cannot get any worse than 0 star.
Hi Nic,
Thanks for sharing your feedback with us.
I'm sorry about your recent experience, I would love to resolve this problem for you, however, we did not receive your order ID with your review.
Could you kindly provide your order ID so I can assist you?
Sincerely,
Lauren