Nichole W.

The new Hulu UI is beyond bad! I hate it every time I try to navigate it. I have been a devoted Hulu customer for almost two years but now I want to cancel my subscription. Using the format is stressful and annoying. It makes relaxing with some good tv impossible. Replacing pic icons with poorly fonted words seems like we've traveled to the past... in a terrible way. Hulu was excellent... so why the changes? I had my favorite shows and movies right there when I went on. The episodes up to date to where I've last watched so I could continue on. Click and play. Period. Easy. Wonderful. Going on Hulu now is always like starting all over and it is terrible! Now after many clicks and pages I get to the episode list and have to choose a new episode each time. Then one episode ends and I have to start the misery all over. I am annoyed every time. Is this going to change Hulu? I am giving it a short time in the hopes the format will go back to something user friendly like it was. If it hasn't I will cancel my subscription. I've sung Hulu's praises in the past. I wouldn't recommend it to anyone now.
#verydisappointedcustomer