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Hi! I'm a savvy shopper who is interested in getting some rewards for my savvyness. Beep Boop Boop beep is the sound of my heart, shopping online.
I literally just wrote a monologue in the bio.
Shoes, shoes and shoes. And clothes and handbags
I ordered a trial of their popular hair serum. The website clearly stated that I would be charged $5.00 for shipping. They took $78.99 out of my bank immediately. The customer service had a bad attitude. Don't do it. They got me for almost 200 including overdraft fees.
Tip for consumers:
Try some other hair serum. Not worth giving money to a company that lies on their site and cares not for their customers.
Products used:
None
I love torrid so much. Almost all of my purchases from them have been cute, trendy, well-fitting, whimsical and overall comfortable. I love the clothes because they are good quality.
Tip for consumers:
The sizing for me is spot on. Read reviews to find out if something runs small or big.
Products used:
Tops, leggings, swim, active, dresses, jewelry
The quality of the items is always on point but you need more variety. Serum, serum, serum, face oil, moisturizer, serum, lotion... love you guys but jeez! We do t need any more serums! Have a beautiful day!
Hi Nichole! Thank you for taking the time to share your thoughts and feedback with us. We have passed your feedback to the appropriate team so that they are aware of your insights about this.
Totally tubular! Rad! Boss! Dyn-o-mite!
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Empty.
I decided to try it after I received an email with the promotion that I was supposed to receive...
I had ordered two products but one came broken and the other was opened both spilled. I reached...
Hi Nichole,
Let me explain what happened -- a pre-authorization was placed on your card (as stated at check-out). Not to worry, this isn't a charge! Pre-authorization is a fraud prevention method used by financial institutions to guarantee the safety of certain transactions. A pre-authorization, or a temporary hold, simply authorizes the card, the funds are still in your account and will not be transferred to us unless you choose to keep the product. We can't refund the preauthorization as the funds were never actually withdrawn from your account, but I can tell you that preauthorization will fall off / disappear (this normally happens within 4 days from the order). You will not be charged for the full price unless you keep the product(s). Sorry about the confusion.