Nichole R.

I ordered a pair of $400 boots for my husband the being of December for a Christmas present. The week before Christmas I contacted them to find out the status of my boots. I was informed that they were on back order till April. So I told them to cancel the order. I was told they could not. They said they would put in a request and someone would let me know if I could cancel. I called 3 times over the next month to find out the status. Each time I requested someone call me to discuss the cancellation of my order. Each time I was told someone would contact me. Finally the end of January I received an email stating the boots were no longer available. So no emails saying I wouldn't get it for Christmas, no returning of my calls and no cancellation of my order. So only when the boots were no longer available did I get an email. What a horrible company. Say away!