Ordered balloons and flowers for an extra sensitive and sentimental event. When they still weren't delivered at 4pm, I called to check the status. Only at that point did they tell me they didn't have a florist available. WHY WOULD YOU NOT COMMUNICATE THAT SO WE CAN ARRANGE SOMETHING ELSE ON THIS IMPORTANT DAY? They then offered a 50% discount to deliver them the next day. What a joke. Absolutely not. Refund my money and I'll let everyone know not to depend on them. Joke of a company.