Nichole H.

I ordered a Patio Dining Table, received it 3 chairs were damaged, one chair had a permanent marker stain, the other a Chalky pink stain, the other you could see staples where the seat and back are combined. The table leg was damaged and gauged! Called immediately was told they would send out replacements! So I wait, in the mean time the fining set I purchased said WATER RESISTANT' right! Lol one week after having the set and waiting on the replacements I look out at my patio and there are red rust stains underneath all of the patio chairs, nice ha! Looks like somewhere during the assembly part of making the chairs they must have forgot to put the final coating on! My NEWbrug is ruined with red rust stains! Called a second time, talked to a DELIVERY specialist... More like a customer service REP. She asked if I could take pictures and send them to her as asked! I did! Still waiting in replacements from the week before! Nothing, they said we will be getting in touch with the manufacturing company and get back to me. A week later... Nothing! Of course! So I called again another new Delivery specialist this is going on two now said the same thing. Finally called MAY 6 got a new specialist he told me we will just send out. Entire new replacement fir table and chairs! And he will call me later last night. Never did! I called again today May 6 another new delivery specialist # 4 now... Can't do much but give you a credit after the first specialist promised to send replacement chairs that were never sent, after a gift card to purchase a new rug, didn't happen! I got nothing but a $1,000 table and chairs that aren't worth more than $400. A joke! Never never never will I ever buy another item again! Cheap cheap cheap items. False promises, horrible customer service, lies lies lies! I will let every consumer company know! They were horrible!