Bought over 22,000 worth of appliances- took forever to complete order- one would not start (dishwasher) got nothing but the old run around and the Bosch phone number- took many, many hours on the phone and 5 weeks to get dishwasher repaired- there is no way they were going to exchange it. Don't buy from this company- I will NEVER EVER NEVER EVER buy even a 2 dollar toaster from this company again. Nick Stroud