Purchased the item which is a top range double recliner. It arrived with only 1 not 3 transformers so couldnt use the rear recline.
2 one hour calls later having been promised a call back 4 days earlier assured 2 transformers had been sent but 2 days later only 1 arrived.
When plugged in the rear recline froze at maximum recline meaning couldn't use the sofa.
Another 1 hour call to vectold its friday evening we can do nothing till monday then can't promise a timescale so you will have to sit on the floor.
Disgusting service and attitude