Nichelle H.

Meridian Furniture is a furniture wholesaler so their goods could end up anywhere. I purchased their Capri Gold Dining Table (716-T) via Amazon. Just for reference I have seen this table on various different online outlets for upwards of $1000. I paid $750. Thus, this was not a quick decision. I did my research and I expected a quality product at that price point. However, even more than the product not meeting basic expectations - their customer service was appalling and that is what I am highlighting here. I am attaching the series of events that took place after I received my table and reached out to them with an issue that could have been resolved in a far better way.

Pictured:

After reaching out to Meridian Furniture via phone and their website in November 2019. I chose to leave them a review on Amazon and on Facebook in January 2020. (1st picture) Along with a picture of my tabletop. (2nd picture)
In February 2020, they finally chose to respond back to me via Facebook. (3rd picture) To which I promptly submitted my counter-response. (4th picture)

The site is very user friendly. I was easily able to design my desired T-shirts. And when I had a question I was able to call and speak with someone directly. The customer service agent, Joe, was very thorough, helpful, and friendly. I cant wait to receive my shirts!