N H.

Order was split into two without informing or explaining, never sent a notification that either was shipped, shipped late, one of the split orders arrived with a missing item and when I contacted them, they said the other item went out of stock (also didn't send or inform till I sent asking) so they'll refund it and the missing item. Very unprofessional, no respect to the customer, and their replies are irritating and robotised (if not for the grammar mistakes, I would have thought it a bot).
Never using their website ever again, first and last time I order from them.
Very untrustworthy and sub-zero customer care