My flight has been cancelled because of Covid-19, they told me to fill out the refund form and told me to wait for 30 days. Then 30 days still nothing happened. After 3 MONTHS they replied to me that the refund is cancelled?!?!?!? OMG what is that? My information on Emirate is gone, now how can i deal with this? They stole my money. I tried to contact to them but all i received are stupid robot's replies. I'm so mad, what i go to do now?