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3 Reviews by nethen

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Lyft

Lyft

4/24/18

Lyft is not a cab sharing service but a big fraud in the name of service!!!Once you register with lyft providing your personal info, including your cc details, you will be doomed!!! Lyft will use it in a way that it deems fit and if you raise a concern they will quote some stupid terms n conditions!!! I had very bad experience using Lyft n decided to get rid of this app and deleted my account in Sep 2017!! I even sent multiple requests to customer care to have my personal info ,including cc details to be deleted permenantly and to avoid any misuse!! But to my horror , even till date my cc info is saved with Lyft!!! this is shameful, also my account was hacked 2 times in 3 months!! Lyft says it was someone who is my friend accessed my account!!! This is utter non-sense!! why should someone else access my account ,w/o my permission , and how did they access my cc info???I had to dispute the charges posted on my account!!! Lyft still doesn't want to delete my info!!! When i am no longer using lyft what right lyft has to keep my confidential info and not even sure if its safe!!!
Beware of lyft , if u have used cc with lyft, either change the cc or block the same as anyone else can easily login to your account and lyft will not take any action but look for excuses!! Lyft is biggest fraud company and cares less about customers. I am not sure how many lyft users are aware that their personal info is at risk!!!

Uber

Uber

12/8/17

I happened to book an uber ride, driver accepted the ride. Even after 15 mins i din't see car moving around. I tried calling the driver, he didn't respond. I messaged on uber app, mentioning the address and asking him if he is going to pick me up? Driver cancelled after 5 mins or so!!! i was stranded with no where to go!!! this is ridiculous. Again uber charged me cancellation charges when driver cancelled the ride? This driver has 5* rating!!! When i reached uber customer service asking me to compensate as i have wasted 30 mins bcos of driver, uber says " Its ur problem and drivers, we can't take any responsibility for driver actions!!"
Why customers are charged cancellation charges when we cancel even after 2 mins, here driver cancelled after 15 mins!!!
Uber is a ridiculous company which is misusing customer data and leveraging the loop holes!!
Uber should be banned in US and every customer whose personal info is leaked should be paid compensation!! Uber tracks every movement and claims its to improve trip experience!!
My suggestion is first do a proper driver orientation and back verification, which will definitely improve customer experience!!!
Notice that if anyone has lyft and uber, uber price is lower, but if ur using uber alone they hike the price.... they do a predatory pricing!!!

Ibotta

Ibotta

11/29/17

Ibotta app is such a waste of time!! Most of the times app functionalities doesn't work, ex: i was unable to withdraw cash, never received rebates for Uber rides, had taken 10-12 rides, never got a rebate!! When i contacted support team, they closed the ticket forcibly and mentioned they will investigate and get back!!! Its been a month, i am not bothered contacting them anymore!!!
Ibotta smartly collects personal info, which they sell to 3rd parties, ex: whats ur annual income, do u own a house, whats ur ethinicity ,how many kids in your household, these are never related to any rebates but just personal data that they can sell!!! Never share these details, avoid rebates when asked these questions or choose a wrong option!!!
There is always spike in automated calls/spam emails after registering with ibotta , thats bcos ibotta has traded personal info with these!!

###updates###
Ibotta has introduced new policy to authenticate with mobile no!! This is complete non-sense. Ibotta wants customer phone no and hold on to earnings which ppl cannot withdraw!! Never ever give your phone , as it will lead to spurge in spam calls. Ibotta has blocked my earning bcos i didnt provide my phone no. Just to prove Ibotta sells user info, i update my name purposely, changed to ex: "abc", next day i had 20 emails on email id registered on ibotta with "Hi abc". This not only proves ibotta shares personal data but can misuse it in any way!!!
U can try it urself, ibotta will never delete ur email once u register with them, even if u wish to delete ibotta account permenantly. So atleast avoid sharing phone no!! Hope this help!!

nethen Has Earned 14 Votes

Nethen C.'s review of Lyft earned 3 Very Helpful votes
Nethen C.'s review of Uber earned 5 Very Helpful votes
Nethen C.'s review of Ibotta earned 6 Very Helpful votes

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