I urge anyone reading this review to reconsider shopping at Saks Off Fifth. I purchased a Ferragamo hand bag in October of last year and hardly even wore it because I live in California and most everything was shut down till recently. I just so happen to be wearing it recently as I was shopping at Ferragamo in the city and the sales clerk asked me where I got my bag? I told her I got at Saks off fifth, she asked if she could look at closer and I of course didn't mind this only to be told that the bag was not authentic. I was in complete shock and to mention embarrassed having paid over $1000 for it. I contacted off 5th and they told me to send it back and even emailed me a shipping label, only to find out that this is a scam they pull bcs it has been over 3 weeks and still no refund!
I contacted their customer service only to be told that they are shipping the bag back to me bcs it has no tags. They don't care that they sold me a fake bag. But I'm not completely done with them as I am going to expose them for their fake products and the fraudulent ways they are deceiving the consumer.
Stay tuned!