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Returned set of packing cubes few months ago, I was charged to return item, a re-stocking fee and a credit to use for future purchase. Due to the Covid 19 pandemic, traveling was not possible this summer subsequently I did not purchase travel items. I was not informed my credit amount would expire after so many months, when I called to request a extended date to use this credit I was told NO they would not do this. This is basically stealing a customer's money as I received nothing for returning the cubes. Will not order from this company again.
Nell G.'s review of eBags earned 2 Very Helpful votes
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