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Nel h.

Contributor Level

Total Points
174

2 Reviews by Nel

  • Net-A-Porter

10/13/19

I do a lot of online shopping. In my experience net a porter have their processes down to perfect. They deliver quickly. If there is any problem with an item it is so easy to do a return. It's actually easier than going back to a shop to do a return.

They also have fabulous styling on their website, great descriptions and videos to show how a product moves. It is one of the most reliable websites I have come across on online!

  • Saks Fifth Avenue

10/11/19

I usually write good reviews if any! But I feel an obligation to warn people about this website!

Please don't put yourself through the gruel of having to purchase an item from Saks online. The store itself is great! The items and the range they have is great. BUT! DONT be trapped. "Overnight shipping" which you supposedly pay extra for may not come for a month. You should hope that you don't need to return it. It takes them over 10 days to send an RMA to you. The customer service acts sorry without a tip = patronising. For a person who does a lot of online shopping, I have not come across a worse online clothing store. Look elsewhere... net a porter, farfetch, browns, matches,... you can get the same things but soooooo much more efficient.

Even if I find what I'm looking for at Saks and I can't find it somewhere else... I still would nt purchase from them

Nel Has Earned 14 Votes

Nel H.'s review of Net-A-Porter earned 4 Very Helpful votes

Nel H.'s review of Saks Fifth Avenue earned 10 Very Helpful votes

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