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Poor customer service, I place the order and didn't get my package. I place many orders and that one I didn't receive. Thy to contact costumer service but they take forever to respond.The Fedex said it was delivered but they didn't give any prove of that... Don't by here because you WILL NOT GOING TO GET YOUR PACKAGE AND THEY DON'T CARE. Poor Costumer service...
Neiva D.'s review of thredUP earned 6 Very Helpful votes
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Hi Neiva—our support team responds to all inquiries within 24-48 hours typically. An agent will be getting back to you as soon as they see your message! It's important to us that all of our customers receive their orders & we will do everything we can to make that happen. In the event an order was not received we will gladly offer a resolution. Thank you for your patience & understanding.