We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Neil W.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion

Member since September 2011

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    275

Review Distribution

1 Review by Neil

10/22/11
I'm sure people have bought and had no trouble, but the measure of a good company is how they deal with any problems. In this case, they are terrible.

I have been trying to return 3 dresses (all clearly the wrong sizes) for around 2 months and have yet to be given a return address. Instead they think they are doing me a favour by offering a partial refund refund and letting me keep the 3 dresses that don't fit.

I spent £190 and they have offered £95, which would leave just shy of £100 out of pocket. They keep telling me this is worthwhile. Well, it's not really, is it?

Had to resort to getting my credit card company involved and they should be able to force a refund as I have done everything that can be asked to resolve the issue.

Neil Has Earned 3 Votes

Neil W.'s review of Ukdress.co.uk earned 3 Very Helpful votes

Neil hasn’t received any thanks yous.

Neil doesn’t have any fans yet.

Neil isn’t following anybody yet.

Similar Reviewers on Sitejabber

lornaf1
9/14/11

I bought one of three required bridemaid dresses from this website in the middle of August. It...

angelag5
8/19/11

The dress I order was not sent but a different design of the same dress was. I contacted Bills...