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I paid $0.95 for a one time search and have now found I have been billed $19.95 for a service I have not consciously subscribed for, used nor have any intention to use
SPOKEO are out and out crooks in my opinion based on my experience
Neil B.'s review of Spokeo earned 27 Very Helpful votes
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Dear Neil,
We understand your concern and want to assist in resolving this issue. Please allow me to explain the charges associated with the specific subscription you selected. When you signed up you selected our Single Search with Premium Trial plan, which provided you with an initial $0.95 Single Record as well as additional free Premium access for 7 days. Unfortunately, because the trial was not cancelled within 7 days, a recurring subscription fee of $19.95 began to charge. Please feel free to contact a member of our Customer Care team by calling 888-906-0850 at your earliest convenience. We would be happy to assist with any questions or concerns you might have.
Sincerely,
The Spokeo Team