Neenu F.

I personally request all of you to stop online purchase from Flipkart. I recently about 20 days back purchased a Samsung j7 pro from Flipkart and exactly 10 days later I found that the WiFi, hotspot and Bluetooth was not working. Since am not a tech guru I waited till monday to go to a Samsung dealer and to find the flaw. I was shocked to hear from the dealer that the entire stuff inside the box was duplicate.The imei number on the phone and box was not matching, the charger, cord and the headphones were a duplicate one.
Later the same day when I spoke to a customer care executive of Flipkart, the reply from her was "WE ARE SORRY BUT UNFORTUNATELY WE CAN'T HELP YOU COS AS PER OUR TCM IT'S 10 DAYS FOR REPLACEMENT, SO GO TO A DEALER AND SORT OUT THE ISSUE". Saying this they very well washed off their hands.
So I kindly request all to stop purchasing from Flipkart.
Only when we all do this they will learn to stop cheating. I am going to consumer court to file a case, to whatever extent it may be I will have sleepless nite till I sue them.