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I received a delivery notification both by email and on my the app stating that all 15 orders that i purchased were delivered. All orders were not delivered and because i have had recent issues with theft. I tried to reach out to SHEIN to see if they could either replaced them or refund me for them. They don't provide a contact number, all that they have is a so call chat. Further their optional questions are very limited prevented me from making an accurate selection so that i can place the correct complaint in the chat.
In addition, Shein tried to charged for some kind of a "customer support" with one of their specialized agents which attempted to charge me $55/month to register for furthering customer support services likely my bank rejected this charge attempt.
Shein is horrible and lacks total professionalism. They are absolutely apart of the issue along side the thief that stole my packages.
Products used:
accessories
The item did not fit so at this point i returned it for a size up, not only did i not received the product in the size i changed it to and requested but they never refunded my money. I don't want anything else to do with this company but a refund at this point.
I left several emails since i could not contact anyone by phone
I first believed that they were going to come through with product wear that was going to be suitable for me and my lifestyle
The products were to offer that finish fit to my outfits and present more confidence and comfort
* Shapellx attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Builds confidence
I'll will say that you can place orders easily, you just won't be guaranteed your order or refund.
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