I purchased a Nuwave Air Fryer from Ruelala. 1st problem they applied the charge and it went from pending to dropping off my bank account a total of 8 times and Ruelala stated it was because they do not fully charge you until they sell all of the same product that you have purchased. 2nd problem The Nuwave came with no manual or recipe book as stated online and on the box. 3rd problem 4 months later Rulala just charged my credit card another 69.98 again I called and not one representative or supervisor could explain and it was returned the same day. I mailed the Nuwave back after looking online for the manual and the recipe book and learning it was a 150 page print out. And Ruelala did refund me after 4 phone calls and a stern arguement as to why I should not have to eat the shipping charge and Ruelala should. My first time doing business with them and my last time. And ti think I was thinking of making a much bigger price purchase from them. Thank God I did not.