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I had a training session scheduled. At the last minute the trainer called my office to cancel. My dental office was closed for the training. A message that the training had been cancelled was received there AFTER I closed my office and drove in to the office. The trainer said he hoped he hadn't wasted my time.
They are paid to communicate. Why wasn't my email utilized? They are contracted to communicate to patients by email. Do they even do that? Well he did waste my time!
They have not yet rescheduled the training. Passive aggressive? Poor form for a "professional " company. Professional they definitely are not.
I'm glad I can get my complaint through Henry Schein company
Don't let them waste your time
Dr Tamura
Neal T.'s review of Demandforce earned 2 Very Helpful votes
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I wouldn't use this company. It's damaging my business horribly and they are refusing to let me...
The optometrist office I work at uses DemandForce to communicate with patients about upcoming...
Thank you for letting us know! I apologize for the lack of communication, as we certainly take pride in our customer service and ensure that our staff is trained to be professional. I have also sent you a private message to learn more about the issue. We are constantly growing and learning, so we appreciate you for putting this on our radar!