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Neal L.

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1 Review by Neal

Pro:Direct Soccer

  • Pro:Direct Soccer

“Abysmal Customer Service Order 3134177”
9/14/16

I tried to order over $2000 of product from their web site and the order was never filled. I received a letter a day later about possible fraud in my area, so they asked for all sorts of verifications, copies of my credit card and drivers license and other nonsense. I immediately sent these things and didn't hear from them for another day. Then they sent another letter saying that they didn't receive these things, so I sent them again. Then they sent another letter asking for verifications. They are painfully slow to respond so I cancelled the order and placed it with World Soccer and Soccer.Com.

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