Thumbnail of user nealek1

Neale K.

Contributor Level

Total Points
80

1 Review by Neale

  • Print Your Pet

3/23/19

I will lead into this review by saying if you are looking to wait for over 3 months to receive whatever you ordered and get little to no communication from a company regarding the status of your order, Print Your Pet is the way to go.
I ordered 2 products (a blanket and a phone case) on December 4,2018 and did not receive them until March 12,2019. In between that time I sent 3 emails to the company respectively asking for a status update, as I know they were busy with holiday orders. Each email I sent took at least 2 weeks before I got a response and each response was automated and scripted. I will say that in one response I was "offered" a 10% refund on my $100 order, however I responded to that on February 26,2019 saying "yes, I would like AT LEAST a 10% refund. When can I expect that?" and I have yet to hear from anyone or receive a refund to my bank account.
Due to their failure to communicate and utter disregard for customer service, I recommend you DO NOT order from Print Your Pet. Not only was I extremely disappointed that my order took over 3 months, but it was unprofessional and disrespectful that nobody responded to my inquires about the status of my order.

Neale hasn’t received any votes.

Neale hasn’t received any thanks yous.

Neale doesn’t have any fans yet.

Neale isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jennad122
1/9/23

Customer service is terrible to a long time customer. They have now lost a long time customer...

Thumbnail of user karenb1761
8/27/20

Scam! Ordered in June. Expensive postage, no tracking door to door. Never received item. Don't...