Just terrible experience. Not once but twice. Our flights got cancelled in India and the other options they gave us had a long layover, we were travelling with an infant and a toddler, so we requested the refund, the original airlines we spoke to did say that we are eligible for full refund while these travelopod guys want to charge a 1000$ cancellation fee which is ridiculous. Everyday we were kept on hold, got disconnected, have to wait another 24 hrs to get our hard earned money back. This is not the case when booking the tickets, they will call you until you purchase a ticket and talk to you as if it's the end of the world. We learnt a lesson and NEVER EVER going to these guys again. If i were you, i would NOT BOOK my tickets with these guys. If you are looking for TROUBLE book with TRAVELOPOD.