I got my ustomer ID more than 3 weeks ago but had to call to check the status of my account. I havent received my card yet and it is likely to. Take another 3 weeks. It should have been with me already. Request an urgent delivery.
We do apologize for any inconvenience this has caused you.
Please be advised, if your account is already approved, that means the card is on the way. If that is the case, this could possibly mean your card was sent via regular shipping.
Regular shipping can take anywhere from 10 to 28 business days for the card to arrive. If you are requesting for a different shipping method, we strongly suggest you contact our customer support team to see what can be done on your behalf.
Hey Nauman,
We do apologize for any inconvenience this has caused you.
Please be advised, if your account is already approved, that means the card is on the way. If that is the case, this could possibly mean your card was sent via regular shipping.
Regular shipping can take anywhere from 10 to 28 business days for the card to arrive. If you are requesting for a different shipping method, we strongly suggest you contact our customer support team to see what can be done on your behalf.
We greatly appreciate your feedback.
Best,
The Payoneer Team