I don't even know where to begin! I have had spectrum for many years and I have regretted it from the very first moment. They're internet connection is awful and not only that but their customer service is by far the worst of any company. I have been having my internet cut in and out for almost 6 months now. I spoke to a representative and they confirmed this and that was it. They told me they would look into it and absolutely nothing happened. This is a joke of a company as a whole. The only reason they are in business is because they have a monopoly over all other providers. Most people don't have any other option but to settle for your horrible services. If I could I would give negative stars, (one star is too much of a praise). I am warning all potential customers, STAY AWAY from spectrum, unless you want to be constantly angry and annoyed. YOU WILL REGRET PAYING YOUR HARD EARNED MONEY FOR A SERVICE THAT IS WEAKER THAN DIAL UP. I WARNED YOU!