Booked a 3 star hotel in Palm Springs on the priceline app. The 8 "examples" they have listed are all great hotels so I book it.
Got stuck with a $#*!ty 2 star run down hotel.
Spoke with Camila right after booking as I wasn't happy with the hotel and he basically said sorry too bad.
Zero customer service. What a scam.
I hope this business isn't around much longer.