- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Worst company that I have dealt with, the salesman who tried to sign me up for the program was only worried about getting my money. Did not go over the agreement or refund policy. After I paid and decided not to use thumbtack due to bad reviews including one from a colleague of mine who tried this service, they neglected to talk give me a refund for my $300. I finally received a phone call from supervisor Emily who would not provide me with her ID number or any information other than her first name. She was not interested in solving my issue just interested and telling me it was non refundable. I asked for proof that they advised me that this package was non refundable and they lied and said they didn't record calls. Then the supervisor said they don't provide calls. This shows exactly why so many people are unhappy with this service. I am going to pursue legal action against this company. Do not sign up for this service if they do not read the contract out and advised you in advance about their policies.
Nathaniel G.'s review of Thumbtack earned a Very Helpful vote
Nathaniel hasn’t received any thanks yous.
Nathaniel doesn’t have any fans yet.
Nathaniel isn’t following anybody yet.
Empty.
I started with them in 2017 and I got a pretty good amount of business from them. I'm now a...
We're sorry to see you go, Nathaniel, and wish that we could turn your experience around. These packages are non-refundable, however we'd be happy to follow up and provide personalized support so that you're successful and winning leads on the platform. We don't share recordings due to our Privacy Policy, please respond to any of our email communication for more information or questions about this. We want to wish you well as you move forward.