I purchased e-file because I wanted to file electronically. I have a pretty simple tax return but when I went to file it kept kicking it out saying I was missing my adjusted gross income number. The error message suggested that I go online and audit my last year which I did and I got the AGI for my prior year and put it down and it's still kicked it out. It is my opinion that e-file has a issue because even the customer service representative said that they're having lots of problems with the AGI. They are definitely less expensive than the other programs that you can purchase that compete with e-file but in the end you get what you pay for.