The knot is the worst website I have ever used. Not user friendly and their programs are antiquated.
Adding a photo to the cover page of the website is a nightmare. The cropping defaults to shifting upwards and to the right of where you actually selected. In addition it doesn't save the section you select if your photo is vertical. However if the photo you select is a horizontal one then and ONLY then will it crop where you want and save what you select.
Also their own equivalent of word doc for the "our story" won't save some of our spell check and it auto capitalizes every time you backspace.