Nathanael R.

As an owner, I listed my car with FlightCar on the monthly plan and was told I'd get a flat $325 per month. Two weeks in I got a notice that they no point beer do the monthly rentals. Along with that, they apparently no longer take care of normal maintenance of the vehicles while in their care.

I decided to take my car back. When I called them they said they couldn't rent my car out anyway because a warning light on the dash was on. No description or explanation of what light that was. And they never contacted me about it.

When I got my car I found out the light was a low tire pressure warning. It seems like this is something they should be able to handle. I drove the car home that afternoon. The next day I put air in the tires and noticed that the tires were really torn up. It looked like someone had been burning out, spinning the tires, and cornering hard to cause that much damage. The tread was uneavenly worn to almost bald in places and there were tears in the tread that made me unsure if the car was safe to drive.

Ultimately I ended up having to replace the front two tires. After a lot of back and forth on the phone and via email with FlightCar claims (who initially said it sounded like curb rash and they wouldn't cover anything) I got them to agree to pay for only half of the damage.

Later, I took a different car in after confirming the listing online, but when I got there, they told me they would no longer be able to drive me where I needed to go - not even to the airport. The only two places they would take me were the light rail station or to a different shuttle service. Both of which I would then have to pay for to get where I needed to go. I reluctantly agreed to that since I was already there, but then (after several minutes of waiting for them to inspect my car), they came back and said they couldn't accept my car because there was an "EPC" light on and the car said it needed an oil change soon. So the EPC light always comes on if you don't fully start the car. It is a push button start so likely the person got in and tapped the button which turns on lights etc and runs off the battery. This happens in any vehicle if you turn the key part way without starting. They apparently didn't get that. Then the oil change light is based on who knows what, but it was not the time or the number of miles that the last oil change sticker indicated.

But instead of working through this with me they just turned me away completely. So I drove my car back home having given FlightCar its final second chance. I'll never be back, and I don't recommend anyone else use this service either.