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They shipped my order to the wrong address. I am in the middle of a remodel and have reached out 3 times, over the course of the last 2 days and continue to get automated responses that they have received my request, but no follow up. I have no idea how I am going to receive my order. Their customer service is some of the worst I have seen.
Nate P.'s review of Houzz earned a Very Helpful vote
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From a software perspective the platform seems fine. We evaluated it for use but decided not to...
Hi Nate,
Sorry to hear this! Are you able to provide your order number or support ticket number so that our team can look into this further and reach out to help?
Houzz Outreach Team