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Nate C.

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1 Review by Nate

  • PickupFlowers

8/29/17

Okay, if you are reading this and you are wondering if they are a reliable and customer focused business, here is your answer: no.

When I decided to buy flowers for my significant other, it was on a whim. Naturally, I went to the first website that was on Google. It was this service. I made a huge mistake by NOT looking up reviews, like you may be doing right now. If so, heed my advice. This company is awful.

Take it however you want, but this Indian run company is horse$#*!. First, I placed the order. I input my girlfriend's address for the delivery and then MY address for the credit card billing information, as required by the website. I thought all was good, until I checked my order and saw that whoever input the damn information on the other end put half of my girlfriend's address and half of mine.

HOW? Does this mistake happen? It seems too $#*!ing dumb to be a real mistake. As other's are claiming, IT MUST BE A SCAM. I called, no exaggeration, around 15 times, tried to use their online chat. Tried to get it corrected before the delivery date. Awful english and communication skills. Customer service is waaay inadequate and the man knows nothing of hospitality or service whatsoever. Even all the times I called, he never wrote down my order number, my name, gave me his name. I knew it was the same guy every time, he acted like I didn't know.

Fast forward 15 calls later, I ask for my money back. They don't give it. They "try to deliver" but ask for more money. At this point, this company is the worst I've ever dealt with. Just don't do business with them. PLEASE. They are thieves.

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