Dealing with this company has been a nightmare. They use the cheapest shipping method available no matter what you pay for. The dates they give you to expect your item is not correct at all. My item came 2 WEEKS LATE! They did nothing for me other than refund my money so they didn't have to deal with the issue. Go through a more reputable company,
Hello Natasha,
I am so sorry to hear that you received your order late and for your overall experience with our customer support team. I will be sending you a private message requesting for more information so we can better assist you.
I look forward to assisting you further!
Thank you,
Christine