I realised they were trying something on me when they asked for my address again after accepting my money including expedited delivery fees. It was present on the order. I asked that they cancel the order twice but my two ticket emails bounced back. Their "live chat" is fake! I used PayPal's resolution center (there is a time limit from the transaction date though) and they finally contacted me. The order is now cancelled and I am awaiting my refund. Thank you PayPal! I will NEVER shop on sammydress again.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have refund you via paypal, please kindly check your paypal account about this.