Natasha K.

I have bought a few things from them over the years and whilst they took time to arrive, they were OK. However, my recent experience has been awful. I order some items c 6 weeks ago, their deadline for dispatch is now 2 weeks overdue and I cannot get a response from them as to when the items are likely to be delivered- other than a standard message that they will investigate and come back.

I also asked to cancel the order as it has not been dispatched and was overdue but again, received a response that they 'would investigate whether it is possible to cancel'.

Not sure how this particular incident will end but will never buy from them again.