I received an email that the Hoverboards we purchased right around Christmas time were recalled-that was about 2 months ago. Since, I have sent them at least 3 emails and I also have tried to reach them by phone numerous times--the phone line will only state that they cannot help on the recalls and I have to send an email. Well, I'm trying but NOTHING. Do not purchase anything from this company. They are the worst I have ever experienced. I want my $800 back for the 2 boards we purchased and are now too worried to use. I am thinking about also reporting them to the BBB. I will NEVER ever buy anything from them again and I will make sure I let everyone know how horrible they are.