Tried the free trial for a book I needed for research. When I can't view the book I decided to cancel but they decided to charge me for the next billing period. What would I do with this for an extra month if I can't view the book I need? And why charge people during their free trial? Some would say that it's a "pending charge" but no it states on my account that my trial was cancelled during at the end of my 30 day trial even though I cancelled before the 30 days. What a scam.
Hello Nata - Apologies for any confusion. Once your subscription is canceled, you will not be charged after that date. A member of our support team is more than happy to look into your recent charge and cancel any active subscription you may have. Please email us at help@scribd.com, and we'll reach out to you shortly. Thanks!