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Natallia K.

Contributor Level

Total Points
93

1 Review by Natallia

  • Guru

2/27/18

I have never written a website review before but gurus service shocked me.

Here its my first and the only experience with this website. I was hired for a project. I completed it within two days, and the employer payed right away. Then I tried to transfer the money from the guru platform to my credit card, but the transaction failed. I got an email from some Sara saying there was a procedure of checking some information, she was going to get back to me in a couple of days. Then in a couple of days Ive got an email saying they took the money I earned from me, and sent it back to my employer. When I started to ask questions trying to figure out why did it happen, those Sara told there was nothing she could help me with. I completed the project, the employer transferred the money, but guru.com decided not to transfer it to me, and just scammed me. In addition to that they blocked the employers account despite he provided all the necessary data.

Thats not it. My employer tried to recover his account in order to pay me via their platform, and continue hiring freelancers on guru. He was edchanging emails with guru, but looks like they couldnt fix it. After all of that long story he offered to pay me via direct money transfer.

Thats not it yet. In a day or so I got an email from the same Sara saying my employer stated he payed outside the platform, and that was a violation of their terms of use. I clearly understand that, BUT there was no intense to violate their terms. That all happened on guru. Coms fault. The employer provided the required data, he tried to transfer the money, but guru didnt accept his data, blocked his account, took money from me, and refused to assist: Sorry, there is nothing we can help you with - were their words. So Sara told if I violate the terms once again they were going to block my account. I was really shocked by that undeserved threat, and told her the whole story was gurus fault - both of the parties (me and employer) were willing to make the payment via gurus platform. You know what happened next? They blocked my account without even noticing me.

Resume: you should be very careful if you want to work with guru. Com. According to the earlier feedbacks Im not the first one who was scammed by them.

Natallia Has Earned 11 Votes

Natallia K.'s review of Guru earned 11 Very Helpful votes

Natallia Has Received 1 Thank You

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Joan M. thanked you for your review of Guru

“Did you ever get your money back. I'm struggling with the smae issue.”

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