I have been fighting with them on a return for almost 6 months now. Every time they tell me something different. First that they are going to replace the pants, and then never send them. Then when I ask for the tracking number, they say they need to further research my claim, when I replied to their email, WTH? Then they keep asking for personal information that is not needed. This company is one of the worst companies I've purchased products from in a very long time.