Currently I'm having the worse customer service ever! I lost my card an long story short no information/ documentation is enough for a replacement I have been trying almost a month now they have over 2k of my tax refund money an I can't get it, Im pissed off an suffering for nothing an im disappointed in TurboTax for choosing such an illiterate company to handle larger amounts of money, my experience with Greendot has been atrocious an disappointing an the worse part is the fake empathy the company is showing! I have so much more I could say but My point is they absolutely SUCK!