Member since December 2017
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I ordered a bathroom vanity thru Houzz. Unfortunately, it was delivered damaged and I had to contact Houzz regarding it's replacement. I would like to say that the entire process was a positive experience. One of the managers took a charge of my case and kept her finder on the pulse of the communications with the vanity producer the whole time. She did a great job informing me of the progress of the replacement thus wanting to make sure I was pleased with the result. Thank you for your professionalism! I have more item to buy to decorate my house. I will be definitely coming back to shop at Houzz.
Thank you, Natalie K.
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