Natalie K.

I bought a Starbucks Groupon and my husband wanted to buy the same one (diff account). It kept saying error. I called Groupon and they gave no help and blamed it all on Starbucks. Then the guy said he would give it to me anyways then hung up on me. I called back and spoke with a girl. I told her the same thing and she couldn't help me, blamed it on Starbucks and told me they couldn't give me the Groupon. She said the man lied to me about giving me the Groupon. So I got lied to, no help, disrespected and hung up on. I then called Starbucks to let them know what Groupon was doing and how they blamed it on them. They told me it's all Groupon (which I believed) and how sorry they were they did that. I told them they need to take note with how Groupon is teating people and makes Starbucks look bad. He then told his team about what was going on since I called the feedback line. I have never been treated so badly by a company and they have THE WORST costumer service. They could care less about helping you. They lost a lot of costumers in my family.