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Natalie J.

Contributor Level

Total Points
86

1 Review by Natalie

  • Zulily

11/20/17

I ordered a tunic that took over a month to arrive, with very little communication about shipping delays. The tunic (with the exception of its color) was HUGE and nothing as pictured. I had ordered a small, and it said small, but clearly was very off in measurements. They did give me a shipping label to send it back, but after 2 weeks, I still have not even heard that they received it and I have still not received my refund. They also said they would give me ANOTHER $5 credit ($5 for it shipping so late), but they never did that either. Really really bad customer service, and the product was not as pictured.

Natalie Has Earned 6 Votes

Natalie J.'s review of Zulily earned 6 Very Helpful votes

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