Natalia P.

My boyfriend decided to make a Christmas gift for me and ordered Olivia Burton bracelet from the watchshop. Watchshop has really good rates on popular rates pages. They have 5 stars and a lot of opinions on ceneo (polish site with shops rates). My boyfriend ordered the product from the watch shop on December 8,2020. To date, he has not received an order or a refund. He wrote many e-mails to the watch shop while the bot responds. They lie that royal mail is not tracked. This is not true. Watch shop robbed us. We don't know where to report this problem anymore. The lawyer told us to file a complaint with the European consumer center and maybe they can help us get our money back. I've sent them a many DM's on their instagram profile (they have 15k followers and I think most of them are fake). They also started to delating my comments xD. They provide false telephone and tax details on their website. Finally we got our money back but it was really hard to bring our money back. Watch shop it's a scam and they are robbing money. I don't understand how it is possible that there is so much positive opinions about this shop. I will tell everyone that shop is scam.