nataliam130

Natalia M.

London

Contributor Level

Total Points
80

1 Review by Natalia

600 Views
1/9/22

I have ordered a beautiful high-quality winter coat and a hoodie and leggings from restyle. I have ordered all of them whilst they had a black-friday sale... however, since I ordered the package to the UK with an already-high shipping fee, they did not let me know about the custom fees. They have later explained to me, that they could not predict custom fees to my country due to brexit changes and that is the reason why I got an email from DHL asking for an enormously high custom fees. I have asked restyle if they could re-send my package to another country to my family, where I dont need to pay such high custom fees for the package. They were unexpectedly very understanding and shipped the package to my family without any extra fees and now I am enjoying my lovely goods for their normal price without the nonsense custom fees and with no additional costs. Their customer service is very understanding and top-notch, replying almost immediately and making sure every customer is happy without extra charges that would make no sense. I would rathet spend my 65£ custom fee at their shop for their goods than spending it as a tax for the government. Moreover, their clothes are made from high-quality materials and made to last a generation. Thank you restyle. Thank you for your outstanding customer service and extremely understanding staff and high quality goods. I will proudly wear my restyle clothes and recommend to all of my friends to shop at restyle.pl. You have truly made my christmas a unique experience and restore faith in humanity. I am absolutely in love with the quality of your goods and shop at restyle.pl more often! You are all amazing and absolutely stylish and stunning! Well done restyle! Keep on doing the amazing job you have been doing for years! Thank you. I am and will always be a proud customer of yours. I truly appreciate your customer service. Thank you. Carry on with the hospitality and high-quality goods. You all are amazing. Thank you. Love you all and hope to speak to you again soon

Tip for consumers:
If anything goes wrong, you can rely on restyle's outstanding customer service that always got your back!!!

Products used:
A lovely warm winter coat, a warm stylish hoodue and leggings

Service
Value
Shipping
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Quality

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